NIMC Portal down, Customers can't recover lost SIMS

NIMC Portal down, customers can't get new SIMS

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Thousands of telecommunications subscribers around the country have been left stranded due to a technical fault in the National Identity Management Commission portal, which has rendered SIM-related services unavailable.

According to the Federal Government's decision, the impacted NIMC portal allows telecom companies, the Nigerian Immigration Service, banks, and other organizations to authenticate their clients' National Identity Numbers before providing service to them.

National Identity Management Commission's (NIMC)
National Identity Management Commission's (NIMC)

Following the Nigerian Communications Commission's decision to include NIN in the requirements for all new and existing SIM cards, telecom companies must synchronize their SIM registration portals with the NIMC portal to validate their subscribers' information.

The NIMC portal has been offline for the previous five days, making it nearly impossible for telecom companies to sell new SIM cards or recover lost lines.

"You cannot get a new SIM until next week because there is no network. It’s not all network. It is this NIN something. It’s because we have to use your NIN to register the SIM. It affects all the telecommunications (companies),” a staff of a telecommunications company told newsmen.

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