Kenya Power and Lighting Company (KPLC) on Tuesday announced changes in purchasing of tokens.
In a notice dated August 30, the power men urged their customers to use M-PESA to buy their tokens.
The prepaid customers will use M-PESA paybill number 888880 and postpaid 888888.
For new connections, customers have been asked to use 888899.
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“We wish to inform our prepaid and postpaid customers that, effective Thursday, September 1, 2022, the purchase of prepaid tokens and payment of postpaid bills will only be made through the following (above-mentioned) authorised channels.
The customers can also purchase tokens or pay their bills via USSD code *977#
“Please note that no other third-party agent is authorised to offer these services on behalf of KPLC. The company will therefore not take liability for any transaction conducted through any other platform,” the statement warned.
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