In response to widespread claims that the Kenya Railways Corporation (KRC) has changed its commuter guidelines, the company has released a clarification.
On its Twitter account, the firm had recommended that travellers ensure that they boarded the trains with as little luggage as possible over the holiday season. On the other hand, the tweet was quickly removed from the internet without explanation.
Kenya Railways stated on Monday, December 27, denied the accusations and stated that travellers were free to travel with luggage of any size.
The Corporation, on the other hand, stated that smaller luggage was desirable for travellers who wanted to travel in the utmost comfort.
"To be clear, Kenya Railways would like to state that it has not published any new directives regulating the size and weight of luggage that travellers can bring on board," said Kenya Railways Managing Director Philip Mainga.
"While we encourage passengers to bring along the luggage that they can easily and comfortably carry, and that can be loaded onboard through the passenger access. We have not put in place any new restrictions regarding the number, size, and weight of items a passenger can carry as luggage," he added.©Standard Gazette, 2021. Unauthorized use and/or duplication of this material without express and written permission from this site’s publisher is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Standard Gazette with appropriate and specific direction to the original content.